Last Words

Aclient of mine had a horrendous experience, in which someone died. One of the things she said to me is, "be careful of what you say to someone, you never know if those will be the last words you ever say to them." Words once said, can never be taken back.

If you have problems with anger, if you find yourself sending off emails too fast; hold off an hour or a day or a week. If you still want to send it, say it, or do it....you will be a better judge of what to do with distance.